identification (RFID) technology in university libraries of Bangladesh. The main obstacles of implementing this technology among … status of Bangladesh is shown by a survey with a structured questionnaire and reviewing related literature. Findings The … study identifies the challenges in libraries of Bangladesh which are lack of adequate funding, unavailability of RFID …

of Bangladesh to gather information regarding customer service quality and customer loyalty, while financial performance … data were attained from the annual reports. Moreover, the study follows the SERVQUAL model's five dimensions (tangibles …

is necessary for sustainable urban management. This study shows a common framework incorporating SERVQUAL, Analytical … the satisfaction of citizens. The items under the dimensions of SERVQUAL and the weightages of each dimension were set … through literature review and expert opinion. Dhaka, the only megacity of Bangladesh is experiencing an impetuous growth …

of Bangladesh to gather information regarding customer service quality and customer loyalty, while financial performance … data were attained from the annual reports. Moreover, the study follows the SERVQUAL model's five dimensions (tangibles …

by a commercial bank in Bangladesh. A questionnaire survey is administered to calculate the gap score using SERVQUAL and …

Firm informality is pervasive throughout the developing world, and Bangladesh is no exception. The informal status of … which firms are visited by representatives who deliver an official letter from the Bangladesh National Tax Authority stating …