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staff and temporary staff, are made to feel part of the empowerment process. Originality/value – The paper highlights the …
Persistent link: https://www.econbiz.de/10014752722
confidence, appropriate resource, leadership and empowerment. In addition, the implementation of workplace innovation does not …
Persistent link: https://www.econbiz.de/10015013001
In recent years, the term empowerment has become part of everyday management language. It has also been associated with …). Empowerment is regarded as providing a solution to the age‐old problem of Taylorised and bureaucratic workplaces where creativity … significant problems with much of the prescriptive literature on empowerment, in that there is little detailed discussion of the …
Persistent link: https://www.econbiz.de/10014974493
Forms of employee empowerment often associated with HRM initiatives have increased considerably in recent years. This … research examines communicational forms of empowerment in a British and Swedish bank. The findings are contextualised against a … in a mono‐cultural context despite the fact there is increasing evidence that managerial practices, including empowerment …
Persistent link: https://www.econbiz.de/10014974512
While a great deal has been written on the subject of empowerment of employees in the manufacturing industries, its … or no discretion. This suggests that the approach to participation is a contingent one. That is, empowerment is not … suitable for all occasions or all types of employees. Outlines a contingency framework for the empowerment of contact service …
Persistent link: https://www.econbiz.de/10014905622
Addresses employee involvement as a management approach, tracing the concepts, assumptions and roots in which it can be located. It reviews the plethora of typologies based upon which employee involvement programmes implemented in organisations today are founded. It advocates further research to...
Persistent link: https://www.econbiz.de/10015032953
Increasingly, customers expect suppliers to deliver a high standard of service before and after purchase, and in a competitive market this can mean the difference between success and failure. Explores the role of employees in providing customer satisfaction, and ways in which management can...
Persistent link: https://www.econbiz.de/10014936655
Discusses the characteristics of an empowered organization and what has led to the increasing popularity of empowerment … from this approach and what empowerment means to the employee. Concludes that to be successful, empowerment needs to take …
Persistent link: https://www.econbiz.de/10015028342
that, though empowerment is a difficult concept to execute properly, it works when it is focused on releasing self …
Persistent link: https://www.econbiz.de/10014923611
How can workers best be encouraged to give their energy and commitment to the company? In the 1980s, performance‐related pay was favoured. Rejects that approach and emphasizes the need to build a partnership between workers and management, and for all to feel involved in every aspect of the firm.
Persistent link: https://www.econbiz.de/10014936858