Kirchner, Michael; Stull, Faith - In: Industrial and Commercial Training 54 (2021) 2, pp. 267-278
-based manufacturing companies. Design/methodology/approach In total, 19 focus groups using semi-structured interviews with senior … management, middle management, tenured employees and new employees were conducted with personnel from five manufacturing … companies located in the Midwest USA. Onboarding procedures, training manuals, employee satisfaction surveys and performance …