Purpose – The purpose of this paper is to paper examine goal orientation and organizational commitment in relation to employees' job attitudes and performance in a hospital. Specifically, it investigates the effects of mastery and performance goals on different facets of organizational...

The literature suggests that implementation of supply chain management (SCM) programs will lead to improved logistics performance, but empirical research connecting supply chain initiatives with logistics performance remains scarce. This research empirically examined the relationship between...

Co‐production through maquiladora operations has become an increasingly popular approach to meeting the competitive challenges presented by economic globalization. To take full advantage of the benefits available through co‐production, a comprehensive logistics system must be put in place to...

Purpose – The purpose of this paper is to develop and validate a measure of employee basic assumptions about guests and co‐workers in the hospitality industry. Design/methodology/approach – Data were collected from two independent samples using self‐administrated questionnaires and...

This article examines the relationship among participation in decision‐making, employee’s perceptions of procedural justice and employee citizenship behavior. An employee’s perceptions of procedural justice is proposed to mediate the relationship between participation in decisionmaking and...

A major decision area for manufacturing firms is the strategy that assigns specific products, processes, customers, and markets to individual facilities within multi‐facility firms. No empirical studies have been reported that identify differentiating factors in manufacturing structures or...

A recent article reported that employees′ performance increased when they were allowed to chose the production method and were provided with the outcome feedback on their performance. Extends that study by analysing the effect of discretion, outcome feedback, and process feedback on employee...

Purpose – This paper aims to present some findings from a wider study into effective command, leadership and management in the British Royal Navy (RN). Its aim is to increase understanding of two types of self‐awareness, emotional and congruent, and their relationship to job performance and...