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ISO 9001 maintenance, decertification and recertification : a systematic literature review

Camango, Crispim; Cândido, Carlos J. F. - In: Total quality management & business excellence 34 (2023) 13/14, pp. 1764-1796

Persistent link: https://www.econbiz.de/10014369726

Incorporating customer profitability analysis into quality management systems

Sedevich-Fons, Leonardo - In: The TQM journal : the international review of … 34 (2022) 6, pp. 1506-1526

Persistent link: https://www.econbiz.de/10014320876

Determinants of expected performance after ISO 9001 certification withdrawal

Cândido, Carlos J. F.; Ferreira, Luís M. F. R. - In: Total quality management & business excellence 33 (2022) 15, pp. 1691-1717

Persistent link: https://www.econbiz.de/10013482806

Innovation, internationalization and entrepreneurship

Korsakienė, Renata (ed.); Dinçer, Hasan (ed.); … - 2021

Over the past years, businesses have had to tackle the issues caused by numerous forces from political, technological and societal environment. The changes in the global market and increasing uncertainty require us to focus on disruptive innovations and to investigate this phenomenon from...

Persistent link: https://www.econbiz.de/10014230390

The values of TQM in the revised ISO 9000 quality system

Yung, Winco K.C. - In: International Journal of Operations & Production Management 17 (1997) 2, pp. 221-230

management (TQM) more closely. Highlights some of the TQM elements introduced into the system, such as: quality improvement … the revised ISO 9000 system as a highway to TQM. …

Persistent link: https://www.econbiz.de/10014790723

Quality Systems at Carello Lighting

Bohoris, George; Coombes, Jonathan; Hamer, Tony; … - In: Industrial Management & Data Systems 93 (1993) 4, pp. 3-7

recognized motor industry quality standards (such as the Ford Q101 discipline) and implementation of a TQM programme. First … development of the quality system improvements will not be repeated. The second strategy is the TQM programme. Deals specifically …

Persistent link: https://www.econbiz.de/10014824568

Qualitätsmanagement in der Assekuranz : Konzepte auf dem Prüfstand

Bätscher, Rudolf (ed.); Lürzer, Rudolf (contributor) - 1996

Persistent link: https://www.econbiz.de/10014267406

Developing a TQM excellence model: part 2

Ho, Samuel K.; Fung, Christopher K. - In: The TQM Magazine 7 (1995) 1, pp. 24-32

Part 1 developed a model called LETQMEX standing for LEicester Business School TQM EXcellence Model based on sound … total quality management (TQM) practices. An intensive questionnaire survey was conducted based on about 1,800 BS 5750 … TQM practices. The main finding from the respondents of 110 manufacturing and 51 services firms is that TQM is an …

Persistent link: https://www.econbiz.de/10015033393

COSTS, DRAWBACKS AND BENEFITS ‐ THE CUSTOMER′S VIEW OF BS 5750

Street, Philip A.; Fernie, June M. - In: Training for Quality 1 (1993) 1

Very little research is available to help companies which are considering attaining BS 5750. The information that is available tends to be somewhat biased, either coming from the auditing organization, such as BSI, or a consultancy that is in the business of helping companies to achieve this...

Persistent link: https://www.econbiz.de/10015028299

Leitlinie zum Internen Audit

Ruud, Flemming (contributor) - 2009 - 2., überarb. u. erw. Aufl.

Persistent link: https://www.econbiz.de/10003903454