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Can blockchain payment services influence customers' loyalty intention in the hospitality industry? : a mediation assessment

Al Karim, Rashed; Md Karim Rabiul; Ishrat, Mahima; … - In: Administrative Sciences : open access journal 13 (2023) 3, pp. 1-17

This study analyzes the impact of blockchain mobile payment services on customer loyalty intention through the mediating role of service quality, privacy and security, and customer satisfaction in the Bangladeshi hospitality industry. Data were collected through a survey using a structured...

Persistent link: https://www.econbiz.de/10014246377

The moderating effect of positive word-of-mouth between service quality and customer loyalty in the hospitality sector : a PLS-SEM approach

Gontur, Silas; Gadi, Paul Dung; Bagobiri, Esther - In: Journal of economics & management 44 (2022) 1, pp. 266-285

Aim/purpose - The main objective of this research is to investigate the relationship between service quality and customer loyalty and the moderating effect of positive word-of-mouth on this relationship in the hospitality sector, in North Central Nigeria. Design/methodology/approach - The...

Persistent link: https://www.econbiz.de/10014324956

Factor influencing customer satisfaction in hospitality industry : a case of Kathmandu Valley

Sah, Rabindra Pratap - In: Nepalese journal of finance : a publication of Uniglobe … 6 (2019) 1, pp. 96-106

Persistent link: https://www.econbiz.de/10014493949

The role of customer engagement in building consumer loyalty to tourism brands

So, Kevin Kam Fung; King, Ceridwyn; Sparks, Beverley; … - In: Journal of travel research : a quarterly publication of … 55 (2016) 1, pp. 64-78

Persistent link: https://www.econbiz.de/10011427743

User-generated content as a research mode in tourism and hospitality applications : topics, methods, and software

Lu, Weilin; Stepchenkova, Svetlana - In: Journal of hospitality marketing & management 24 (2015) 1/2, pp. 119-154

Persistent link: https://www.econbiz.de/10010526370

Educating sustainability through hackathons in the hospitality industry : a case study of Scandic hotels

Giang Thi Phi; Waldesten, Ted - In: Scandinavian journal of hospitality and tourism 21 (2021) 2, pp. 212-228

Persistent link: https://www.econbiz.de/10012517168

Green innovation research in the field of hospitality and tourism : the construct, antecedents, consequences, and future outlook

Gürlek, Mert; Köseoglu, Mehmet Ali - In: The service industries journal 41 (2021) 11/12, pp. 734-766

Persistent link: https://www.econbiz.de/10012623972

A review research on tourism in the green economy

Toubes, Diego R.; Araújo-Vila, Noelia - In: Economies : open access journal 10 (2022) 6, pp. 1-18

published the Tourism in the Green Economy report as clear evidence of the tourism sector's growing influence on green economy …. This paper provides the first narrative review on green tourism economy based on all available published research. The … paper synthesizes existing knowledge, reviews responses and initiatives on green tourism, and suggests future research and …

Persistent link: https://www.econbiz.de/10013256064

Corporate social responsibility and COVID-19 : research implications

Lee, Seoki - In: Tourism economics : the business and finance of tourism … 28 (2022) 4, pp. 863-869

Persistent link: https://www.econbiz.de/10013267968

Humanistic Perspectives in Hospitality and Tourism, Volume 1 : Excellence and Professionalism in Care

Ogunyemi, Kemi (ed.); Ogunyemi, Omowumi (ed.); … - 2022

Chapter 1: A holistic care paradigm: Humanistic dimensions in hospitality and tourism -- Part 1: Foundational and … development of the field -- Chapter 4: Hospitality and Tourism in Classic Literature: Expressions of humanism down the ages in … customers; Aristotle’s social virtues -- Chapter 11: Finding Happiness and Meaning at Work - the Hospitality and Tourism Sector …

Persistent link: https://www.econbiz.de/10013203505