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Entrepreneurial orientation and performance: the interaction effect of customer capital

Jalali, Alireza; Jaafar, Mastura; Ramayah, Thurasamy - In: World Journal of Entrepreneurship, Management and … 10 (2014) 1, pp. 48-68

customer capital shapes the relationship between EO and firm performance. Design/methodology/approach – This research is … risk taking) and weakens the link between another dimension of EO (proactiveness) and firm performance. Research … potentially increase the degree of subjectivity and bias in the responses. Obtaining more than one respondent for the survey from …

Persistent link: https://www.econbiz.de/10015040385

Modeling firm resources –enterprise risk management relationships

Abd Razak, Noraznira; Ab Rahman, Zuriah; Borhan, Halimahton - In: World Journal of Entrepreneurship, Management and … 12 (2016) 1, pp. 35-49

development and sustainability of corporate performance by focussing on the dimension of firm resources extracted from the … questionnaires distributed, 223 were returned completed. Findings – The survey results indicate that intangible resources play a … significant roles in resources – performance relationship while the other two main dimension that are tangible resources and …

Persistent link: https://www.econbiz.de/10015040390

Value‐added Leadership

Myers, Ken - In: The TQM Magazine 6 (1994) 4, pp. 22-24

reinforce existing observable leadership behaviours which are already contributing to innovation and high quality performance …

Persistent link: https://www.econbiz.de/10015033359

Inside the black bag

Miyashiro, Marc - In: The TQM Magazine 8 (1996) 5, pp. 47-50

, a theoretical framework called total performance management. Claims the total performance management approach provides a …

Persistent link: https://www.econbiz.de/10015033491

Performance improvement: the rise and fall of reengineering

Harrington, H. James - In: The TQM Magazine 10 (1998) 2, pp. 69-71

Suggests that organizational improvement methodologies have a life cycle. This takes them through the stages of being the “in” thing to do, then into a decline because they are no longer exciting or have failed to produce results. Ultimately they are left being pursued by only a few...

Persistent link: https://www.econbiz.de/10015033576

Performance evaluation of ISO 9000 registered companies in Taiwan

Jeng, Yann‐Chyn - In: The TQM Magazine 10 (1998) 2, pp. 132-138

quality have improved the performance. Cross‐sectional survey methodology is employed. Thus, through a well …This research evaluates the performance of the organizations in Taiwan that have been recognized as ISO 9000 series …‐developed questionnaire design, six major dimensions with a total of 40 key elements regarding performance found in TQM literature are …

Persistent link: https://www.econbiz.de/10015033585

Leadership performance in Greek enterprises using the EQA framework

Lipovatz, D. - In: The TQM Magazine 10 (1998) 3, pp. 194-203

the Chemical Engineering Department of the NTU Athens in order to investigate leadership performance in Greek enterprises … with a double, positive and negative, influence on the leadership performance of Greek enterprises are the existence of a …

Persistent link: https://www.econbiz.de/10015033589

Experiences in initiating Baldrige‐based quality in a NIST technical division

Swyt, Dennis A. - In: The TQM Magazine 11 (1999) 3, pp. 142-156

Within the National Institute of Standards and Technology (NIST), which administers the Malcolm Baldrige National Quality Award (MBNQA), a NIST technical division has initiated a Baldrige‐based effort to increase the effectiveness of its research and services. The Precision Engineering...

Persistent link: https://www.econbiz.de/10015033639

Perspectives on statistical quality engineering

Goh, T.N. - In: The TQM Magazine 11 (1999) 6, pp. 461-466

Some of the frequently asked questions about the what, why, when, how, where and who of statistical quality engineering are discussed. Questions answered include: “What would be an active approach to the objectives of statistical quality engineering?” “How is statistical quality...

Persistent link: https://www.econbiz.de/10015033676

Price determinants of individual hotels: evidence from Milan

Sainaghi, Ruggero - In: Tourism Review 66 (2011) 4, pp. 18-29

important determinant of performance and explores what are key success factors for individual (not affiliated) firms. …

Persistent link: https://www.econbiz.de/10015034041