Prendergast, Gerard; Marr, Norman - In: International Journal of Retail & Distribution Management 22 (1994) 2, pp. 18-26
The increasing provision of self‐service technologies such as automated telling machines (ATMs) in retail banking means … that customers now have a variety of means of carrying out their banking business In many cases, the functions of these … the availability of remote banking technology which reduces the need for the bank branch The main city centres will supply …