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Perceptions of Lean Six Sigma : a multiple case study in the financial services industry

Lameijer, Bart A.; Veen, David T. J.; Does, Ronald J. M. M. - In: Quality management journal : QMJ 23 (2016) 2, pp. 29-56

Persistent link: https://www.econbiz.de/10011486810

Lean Six Sigma deployment and maturity models : a critical review

Lameijer, Bart A.; Mast, Jeroen de; Does, Ronald J. M. M. - In: Quality management journal : QMJ 24 (2017) 4, pp. 6-20

Persistent link: https://www.econbiz.de/10011764210

Exploring the process of management system implementation : a case of Six Sigma

De Mast, Jeroen; Lameijer, Bart A.; Linderman, Kevin; … - In: International journal of operations & production management 42 (2022) 13, pp. 1-24

Persistent link: https://www.econbiz.de/10013531121

Exploring the process of management system implementation : a case of Six Sigma

De Mast, Jeroen; Lameijer, Bart A.; Linderman, Kevin; … - In: International Journal of Operations & Production Management 42 (2021) 13, pp. 1-24

Purpose: The purpose of this study is to discover the learning mechanisms and temporal dynamics of implementing systems (Six Sigma) as it unfolds over time. Design/methodology/approach: The data come from a European engineering company that was implementing a Six Sigma-based quality management...

Persistent link: https://www.econbiz.de/10013203440

Industrial statistics: a discipline with opportunities and challenges

de Mast, Jeroen; Does, Ronald J.M.M. - In: Statistica Neerlandica : journal of the Netherlands … 60 (2006) 3, pp. 270-282

Persistent link: https://www.econbiz.de/10007273834

Editorial introduction

Does, Ronald J.M.M.; de Mast, Jeroen - In: Statistica Neerlandica : journal of the Netherlands … 60 (2006) 3, pp. 269

Persistent link: https://www.econbiz.de/10007273835

Generic Lean Six Sigma Project Definitions in Financial Services - This study focuses on facilitating the process of defining Lean Six Sigma projects in finance, since lack of a cl...

de Koning, Henk; de Mast, Jeroen; Does, Ronald J.M.M.; … - In: Quality management journal : QMJ 15 (2008) 4, pp. 32-45

Persistent link: https://www.econbiz.de/10008134728

A history of industrial statistics and quality and efficiency improvement

Mast, Jeroen de - In: Statistical practice in business and industry, (pp. 15-27). 2008

Persistent link: https://www.econbiz.de/10003673524

Diagnostic quality problem solving : a conceptual framework and six strategies

Mast, Jeroen de - In: Quality management journal : QMJ 20 (2013) 4, pp. 21-36

Persistent link: https://www.econbiz.de/10010200504

The tactical use of constraints and structure in diagnostic problem solving

Mast, Jeroen de - In: Omega : the international journal of management science 39 (2011) 6, pp. 702-709

Persistent link: https://www.econbiz.de/10009130600