Purpose – E-business requires small and medium-sized enterprises (SMEs) to seek both external and internal knowledge and to establish external and internal relationships with partners, such as customers and suppliers. This paper aims to describe a model that examines how knowledge management...

Purpose – The purpose of this paper is to explore the role of the real self in intentional change. Design/methodology/approach – Social science theory and research are used to respond to four primary questions: what is the real self, why is the real self essential to intentional change, how...

Outlines how human competency engineering can be used as a change maangement or organizational development tool, based upon studies conducted in Canada, Hong Kong and Indonesia. Suggests that a change model based on the practical application of social science and physical science concepts can be...

Purpose – The purpose of this paper is to report on the experiences from a number of two‐day courses in fundamentals of supply chain management completed for about 200 employees in a case company. The courses were held in order to increase the organisation's competency level and by this...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...

Purpose – The purpose of this paper is to outline a model that is conceptually and empirically applicable by practitioners in contexts extending beyond mere core competence identification. Design/methodology/approach – This paper presents a conceptual review of a model. Findings – This...

The role of “change leaders” in initiating or sponsoring strategic change in organisations is often positively presented as the counter‐image of traditional managerial roles. Managers, and especially middle managers, are viewed as individuals lacking in the, apparently, proactive...