The use of teams has become common in organizational settings throughout the world today, even though what constitutes a “team approach” varies widely. The team concept has been touted as a cure to many problems. This article attempts to summarize the many reasons managers and union...

Considers the challenge faced by management at the Blackley Manufacturing site of BICC Cables when, in 1992, a multi‐faceted change programme was planned to surmount the growing threats to the plant′s survival. Analyses the process of implementing the change programme under a tight schedule...

Improving service quality are watchwords for the public sector, often involving employee development and empowerment programmes, partnerships between trade unions and employers and many other challenges. Employers′ views of these challenges are often heard, but what about the unions themselves...

The development of an employee development assistance programme at Ford Motor Company goes from strength to strength, with unions and management seeing great benefits to their respective organizations. Although personnel must participate in the programme in their own time, the range and variety...

This book examines the most significant factors accounting for the decline of union density during the neoliberal period, focusing on the case of Mexico. Union density, which reflects the representation of labor unions in the employed labor force, is one of the main indicators of union strength....