Purpose – The purpose of this paper is to propose a model for conducting an organizational assessment/diagnosis. Design/methodology/approach – The model provides practitioners with a method to identify the breakdown(s) in the organizational system that is motivating a significant number of...

Purpose – The aim of the paper is to test the Heterogeneity Construct as a second‐order construct determined by dimensions expressing the resource utilization process carried out by firms, and to test the different impacts of Heterogeneity sub‐dimensions on firm's performance....

Purpose – This paper aims to address issues surrounding the revitalising of organisations in turbulent environments. Design/methodology/approach – The paper contains a discussion of relevant issues and presentation of research which considers how leaders today are choosing to function in a...

Purpose – This study uses a stakeholder perspective to explain the content of mission statements, in particular the inclusion of stakeholder groups. The study uses stakeholder dependency theory and resource dependency theory to explain the content of mission statement. In line with this...

Purpose – The purpose of the study is to examine the influence of internal integration and external integration on three types of shared knowledge (shared knowledge of internal capabilities, customers, and suppliers) and whether more leads to superior firm innovation capability and product...