Brown, Steve - In: International Journal of Operations & Production Management 18 (1998) 6, pp. 565-587
manufacturing plant. The conclusions are that two distinct groups emerge ‐ one, Traditional, and the other, Enlightened ‐ which are … process quality. The three factors are: first, the seniority of manufacturing personnel within the plants; second, the … specialist; third, the contribution of a manufacturing strategy which includes quality as part of its content and which feeds …