This paper examines the implementation of a strategic management system at the Port Authority of Valencia, a government … method that has grown increasingly popular in this field of research. The analysis of this implementation process has … included a study on the design and implementation of the balanced scorecard model, as well as research on how a strategy map …

Provides a synthesis of total quality management literature by identifying eight critical factors and supporting … performance measures of total quality management in a manufacturing environment. Develops the factors and measurements using data … from available literature. Contends that the approach to priorities taken in implementation of these factors can lead to a …

systems in manufacturing companies. The paper develops, from theory, a framework for analysing the implementation of a … are combined with a well defined model of strategic success, the measurement system can enhance the strategic management …

-organisational implementation context. Research limitations/implications The research is based on interviews with clinical and management staff … purpose of this paper is to examine the implementation of two health targets that were cornerstones of New Zealand health … conducted two waves of key-informant interviews (113 in total) with clinical and management staff involved in target …

for the failure of measurement systems – namely poor design and difficulty of implementation. Considers the measurement … implementation failure – political, infrastructural and focus and details of each of these. Suggests that the challenge for the …

factors and more than 45 performance measures of TQM. A possible sequence for implementation of these factors is then …