Purpose – The purpose of this paper is to describe the use of computer simulation for performance improvement analysis for a large‐scale ergonomic intervention and redesign project of a supermarket checkstand. Owing to its relatively complex operating logic, coupled with myriad physical...

A logical and systematic approach to determine and apply personal, unavoidable delay and fatigue allowances for setting reliable and equitable performance standards, especially for wage incentive application, is presented. Personal and unavoidable delay allowances should be determined for a...

For machine‐paced operations a two‐factor monetary incentive plan is developed by employing production quantity output and production waste as criteria for incentive earnings. The plan takes into account machine time allowance and increased operator work pace for manual work for establishing...