Reflects on the findings of a questionnaire survey of senior local government internal auditors. The questionnaire elicited views of the internal auditors on the usefulness of the comparative performance information and national reports produced by the Audit Commission. It also asked about...

Explores how information technology (IT) can help local authorities to better manage their property. Sets out a summary procedure for the development of an IT strategy. Defines the role of the “property professional”. Offers Cardiff City Council as role model. Concludes that two scathing...

Public sector organizations face a lack of efficiency and ineffectiveness in providing their mandates due to fear of change among the public service workers. Public sector managers can instill a high performance-driven culture in employees of the public sector. For this reason, the study aims to...