redesign (BPR) and total quality management (TQM). These two movements emphasize a reconfiguration of an organization … information systems managers understand the conceptual link between BPR and TQM and the joined implications these approaches have …

improvement typified by TQM, and radical innovation in the form of BPR, in organisational change strategies. The empirical … the need for further investigation into the roles of TQM and BPR in organisational change strategies.  … extensive reviews of relevant literatures, which had raised many questions. It was found that, at the case organisations, TQM …

drivers, and discusses issues of integrating BPR with TQM, benchmarking and change management. It then provides a strategic …This paper presents a holistic review of the literature related to business process re‐engineering (BPR). It reviews … some definitions of BPR and clarifies confusion around its concepts, traces the evolution of BPR and identifies its main …

Business process re‐engineering (BPR) is the latest addition to the armoury of management techniques available. BPR …, some confusion as to what exactly constitutes BPR and how, if at all, BPR should be integrated with other approaches such … as total quality management (TQM) and benchmarking. Uses a survey of 65 organizations from different industrial sectors …

States that there is general agreement among total quality management (TQM) and business process re‐engineering (BPR … experienced with TQM or BPR. These failures have resulted in much debate about the usefulness of such programmes. Many executives … believe that they have to choose between TQM and BPR and consider these programmes to be mutually exclusive. Yet, advocates of …

Reviews the business process re‐engineering (BPR) vision of radical business process change, focusing on the use of … multidisciplinary teamworking. Highlights BPR′s cursory treatment of the human dimension of its programme for radical organizational …