Armistead, C.; Johnston, R.; Voss, C.A. - In: International Journal of Operations & Production Management 6 (1986) 3, pp. 21-29
exist between manufacturing and services. A teaching strategy is proposed. This emphasises the use of service cases and …Most Western countries are demonstrating a trend in the public and private sector away from traditional manufacturing … equal time with manufacturing. Service industries have the same operating issues as manufacturing but for effective teaching …