Cagliano, Raffaella; Canterino, Filomena; Longoni, … - In: International Journal of Operations & Production Management 39 (2019) 6/7/8, pp. 913-934
Purpose: The purpose of this paper is to provide evidence on how smart manufacturing (SM) affects work organization at both micro-level – i.e. work design, described in terms of operator job breadth and autonomy, cognitive demand and social interaction – and at macro-level – i.e....