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Surveys the importance of logistics services attributes to small and large international shipping firms (shippers/sellers). It appears that service priorities of international shippers are consistent with the findings of previous (US domestic) carrier selection. Reliability, transit time and...
Persistent link: https://www.econbiz.de/10014794209
Recent literature indicates there has been an absence of top management involvement in the development of customer service policies and integration of these policies into the organizational decision making process. This paper discusses the importance of integrating customer service activities...
Persistent link: https://www.econbiz.de/10014794330
performance is positive and statistically significant when demand unpredictability is high (but not when low); statistically …
Persistent link: https://www.econbiz.de/10014879501
for correlations between unobserved cost and demand shocks. We use our framework to account for selection in the pricing … to biased estimation of demand elasticities. We simulate a merger between American and US Airways and find that product …
Persistent link: https://www.econbiz.de/10012855528
The simulation of JIT manufacturing offers a umber of prospective benefits to its users. Unfortunately, a number of … obtainable from JIT simulation are proposed, as well as warnings of possible problems. Also presented and discussed are a number … simulation to its benefit provided that its use is carefully implemented.  …
Persistent link: https://www.econbiz.de/10014825283
Computer simulation techniques are used to evaluate the performance of a welding assembly line which requires … modification to achieve some of the philosophies of a just‐in‐time manufacturing environment. The simulation of the existing line … simulation using the GPSS/H simulation language, and the benefits of using simulation in analysing manufacturing processes.  …
Persistent link: https://www.econbiz.de/10014790399
. Traditionally, the lines designed and operated using line balancing approach are considered optimal. Uses simulation methodology to …
Persistent link: https://www.econbiz.de/10014790543
. A simulation model is developed using a hypothetical hybrid job shop to study the performance of rule combinations with …
Persistent link: https://www.econbiz.de/10014790549
variable demand, imposes significant capacity management problems. Making decisions which involve levels of customer service …
Persistent link: https://www.econbiz.de/10014790590
as the order shipment environment, demand pattern variability, and order release policy. Shows that the performance of …
Persistent link: https://www.econbiz.de/10014790600