Purpose – Although the use of data from different levels is very common in international marketing research, the practice of employing multi‐level analysis techniques is relatively new. The paper aims to provide an application of a specific case of multi‐level modelling – where the...

In recent years, more firms have chosen to use outside service vendors to provide at least a portion of their logistical support requirements. The analysis presents projected usage trends for selected services as identified by logistics executives. Differences in anticipated usage levels of...

An empirical study of 183 manufacturers examines the effects of just‐in‐time (JIT), size, environmental uncertainty, and production complexity on the adoption of electronic data interchange (EDI) technology. A holistic approach was taken whereby LISREL was used to test the model, and the...

Posits that, in recent years, more firms have chosen to use outside service vendors to provide at least a portion of their logistical support requirements. Presents projected usage trends for selected services as identified by logistics executives. Discovered differences in anticipated usage...

Despite anecdotal evidence of the performance implications of just‐in‐time (JIT) implementation, little empirical research has been conducted. Examines total system JIT’s empirical relationships with a variety of performance outcomes. Total system JIT encompasses JIT purchasing, JIT...

Examines empirically which of a range of variables affect managers′ perceptions of the management information system (MIS) designed to support logistics. The results suggest that the adoption of computer software, the use of specific informational control devices and some aspects of logistics...

This research challenges the idea of an unconditional and positive influence of knowledge on performance without regard to environmental uncertainty. We focus on applied product quality knowledge spanning the supply chain (i.e. supplier, internal, and customer quality sources are considered). A...

Logistics is becoming an increasingly important part of overall retail strategy because it provides opportunities for enhanced profit, market growth and sustainable competitive advantage. This research examines the underlying factors which impact retail logistics. The factors found are...

Benchmarking has become more commonplace in recent years as managers sought to improve their firms' operations by examining strategic practices of leading companies. The focus of the current research is the benchmarking of logistics among United States manufacturers. The researchers explore the...