Provides an automatic spreadsheet approach to developing acceptance sampling plans. The technique described allows the user to develop the plan using any needed values for alpha and beta, rather than being limited to those values included in commonly used tables. This allows for more negotiation...

Reports the results of an exploratory study which examined the potential of using “conversational” information from the Internet to enhance product quality. Examines and sorts archived messages to evaluate potential for using them to supplement the quality function deployment (QFD) and...

In this inaugural issue of International Journal of Quality Innovation, the Editor-in-Chief reports the evolution of quality management and the need for innovative research for creating new quality values.