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Measuring e-commerce-quality : an exploratory review
Gotzamani, Katerina D.; Tzavlopoulos, Yannis E. - In: International journal of quality and service sciences 1 (2009) 3, pp. 271-279
Persistent link: https://www.econbiz.de/10003917485
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Critical barriers to the implementation of close supplier-buyer relationships : the case of Greek manufacturing industry
Gotzamani, Katerina D.; Theodorakioglou, Ypatia D. - In: International journal of logistics : research and … 13 (2010) 3, pp. 211-224
Persistent link: https://www.econbiz.de/10003979355
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Supplier management practices in a supply chain management context : the case of the Greek manufaturing industry
Theodorakioglou, Ypatia D.; Gotzamani, Katerina D.; … - In: International journal of business and systems research 4 (2010) 1, pp. 42-61
Persistent link: https://www.econbiz.de/10003948725
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The impact of quality management systems on the performance of manufacturing firms
Kafetzopoulos, Dimitrios P.; Psomas, Evangelos L.; … - In: International journal of quality & reliability management 32 (2015) 4, pp. 381-399
Persistent link: https://www.econbiz.de/10011305178
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An integrated framework to improve quality and competitive positioning within the financial services context
Paltayian, George N.; Georgiou, Andreas C.; Gotzamani, … - In: The international journal of bank marketing : IJBM 30 (2012) 7, pp. 527-547
Persistent link: https://www.econbiz.de/10009668467
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E-Business critical success factors : toward the development of an integrated success model
Tsironis, Loukas K.; Gotzamani, Katerina D.; Mastos, … - In: Business process management journal 23 (2017) 5, pp. 874-896
Persistent link: https://www.econbiz.de/10011785779
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Aligning customer requirements and organizational constraints to service processes and strategies
Paltayian, George; Gotzamani, Katerina D.; Georgiou, … - In: Business process management journal 23 (2017) 5, pp. 1018-1042
Persistent link: https://www.econbiz.de/10011785811
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The implications of the new ISO 9000:2000 standards for certified organizations: A review of anticipated benefits and implementation pitfalls
Gotzamani, Katerina D. - In: The international journal of productivity and … 54 (2005) 8, pp. 645-657
Persistent link: https://www.econbiz.de/10006605412
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A thorough analysis of ISO 9000 contribution to small and medium size enterprises: a comparison with large enterprises
Gotzamani, Katerina D. - In: International journal of management practice : IJMP 1 (2004) 1, pp. 41-56
Persistent link: https://www.econbiz.de/10006019846
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The contribution to excellence of ISO 9001: the case of certified organisations in Cyprus
Gotzamani, Katerina D.; Tsiotras, George D.; Nicolaou, Maria - In: The TQM magazine : the international bi-monthly for … 19 (2007) 5, pp. 388-402
Persistent link: https://www.econbiz.de/10007765895