Logistics processes are strongly affected by automation but due to the prevailing conditions the demand for human labor will still remain in intralogistics, in particular in manual order picking. While the results of previous research work on learning processes in manual order picking are mainly...

This study empirically investigates the relationships of control levers (belief and boundary systems, Simons 1995) and control context (social and performance management context, Gibson and Birkinshaw 2004) with contextual ambidexterity and firm performance. Based on cross-sectional survey data...