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Application of Six Sigma DMAIC methodology in a transactional environment

Antony, Jiju; Singh Bhuller, Anmol; Kumar, Maneesh; … - In: International Journal of Quality & Reliability Management 29 (2012) 1, pp. 31-53

Purpose – Communication and Information Management (CIM) is crucial for any organisation and effectiveness of CIM can result in significant improvement to the bottom line and customer satisfaction. The purpose of this paper is to investigate and streamline the communication and information...

Persistent link: https://www.econbiz.de/10014800675

Six sigma : a strategy for supporting innovation in pursuit of business excellence ; invited paper

Antony, Jiju - In: International journal of technology management : IJTM 37 (2007) 1/2, pp. 8-12

Persistent link: https://www.econbiz.de/10003419553

Six Sigma vs TQM : some perspectives from leading practitioners and academics

Antony, Jiju - In: The international journal of productivity and … 58 (2009) 3, pp. 274-279

Persistent link: https://www.econbiz.de/10009525950

The ten commandments of quality : a performance perspective

Antony, Jiju - In: The international journal of productivity and … 64 (2015) 5, pp. 723-735

Persistent link: https://www.econbiz.de/10011382009

What does the future fold for quality professionals in organisations of the twenty-first century?

Antony, Jiju - In: The TQM journal : the international review of … 25 (2013) 6, pp. 677-685

Persistent link: https://www.econbiz.de/10010195030

Readiness factors for the Lean Six Sigma journey in the higher education sector

Antony, Jiju - In: The international journal of productivity and … 63 (2014) 2, pp. 257-264

Persistent link: https://www.econbiz.de/10010250156

Six Sigma vs Lean : some perspectives from leading academics and practitioners

Antony, Jiju - In: The international journal of productivity and … 60 (2011) 2, pp. 185-190

Persistent link: https://www.econbiz.de/10008938151

A SWOT analysis on Six Sigma : some perspectives from leading academics and practitioners

Antony, Jiju - In: The international journal of productivity and … 61 (2012) 6, pp. 691-698

Persistent link: https://www.econbiz.de/10009611688

Challenges in the deployment of LSS in the higher education sector : viewpoints from leading academics and practitioners

Antony, Jiju - In: The international journal of productivity and … 64 (2015) 6, pp. 893-899

Persistent link: https://www.econbiz.de/10011406385

Taguchi methods of experimental design for continuous improvement of process effectiveness and product quality

Antony, Jiju - In: Understanding, managing, and implementing quality : …, (pp. 81-102). 2002

Persistent link: https://www.econbiz.de/10001708534

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