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Subordinate expectations of leadership within a cleaned‐up bureaucracy
Jones, Robert; Kriflik, George - In: Journal of Organizational Change Management 19 (2006) 2, pp. 154-172
Purpose – The purpose of the paper is to present a theory of the leadership process within the substantive setting of a cleaned‐up bureaucracy. Design/methodology/approach – Orthodox grounded theory is employed within the setting of a large public‐sector organization in an eastern state...
Persistent link: https://www.econbiz.de/10014891007
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Employee reactions to talent pool membership
Swailes, Stephen; Blackburn, Michelle - In: Employee relations 38 (2016) 1, pp. 112-128
Persistent link: https://www.econbiz.de/10011536468
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Predicting interference between work and home
Alexandra Beauregard, T. - In: Journal of Managerial Psychology 21 (2006) 3, pp. 244-264
Purpose – To examine the relative power of four dispositional, self‐evaluation traits (adaptive and maladaptive perfectionism, generalized self‐efficacy, and general self‐esteem) versus three situational factors (organizational time demands, potential negative career consequences, and...
Persistent link: https://www.econbiz.de/10014887955
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Authenticity and well‐being in the workplace: a mediation model
Ménard, Julie; Brunet, Luc - In: Journal of Managerial Psychology 26 (2011) 4, pp. 331-346
Purpose – The purpose of this paper is to investigate the link between authenticity at work and well‐being. First, the relationship between authenticity at work and hedonic and eudemonic well‐being indexes is assessed. Second, the mediating role of meaning of work in the relationship...
Persistent link: https://www.econbiz.de/10014888182
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Employee reactions to talent pool membership
Swailes, Stephen; Blackburn, Michelle - In: Employee Relations 38 (2016) 1, pp. 112-128
Purpose – Despite a large literature on talent management there is very little research on the comparative attitudes of employees in talent pools with those not in talent pools. This is an important omission as employee reactions should influence how effective talent programmes are and how...
Persistent link: https://www.econbiz.de/10014732023
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Factors affecting employee knowledge acquisition and application capabilities
Kim, Soonhee; Lee, Hyangsoo - In: Asia-Pacific Journal of Business Administration 2 (2010) 2, pp. 133-152
Purpose – The paper aims to analyze the influences of organizational context and information technology (IT) applications on employees' perceptions of knowledge acquisition and application capabilities in five public and five private sector organizations in South Korea....
Persistent link: https://www.econbiz.de/10014674207
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Stories of work/life transitions from the Italian public sector
Murgia, Annalisa; Poggio, Barbara - In: Equality, Diversity and Inclusion: An International Journal 30 (2011) 1, pp. 8-21
Purpose – The aim of this article is to overcome an endogenous view of work, as a category isolated from the other existential spheres, and to identify an alternative approach to understanding how (paid) work and other life domains interweave. Biographical transitions between work and...
Persistent link: https://www.econbiz.de/10014719969
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Organizational anomie as moderator of the relationship between an unfavorable attitudinal environment and citizenship behavior (OCB)
Zoghbi Manrique de Lara, Pablo; Espino Rodríguez, Tomás F. - In: Personnel Review 36 (2007) 6, pp. 843-866
Purpose – The purpose of this paper is to examine the relationship between an unfavorable attitudinal environment and organizational citizenship behavior (OCB). The proposed model suggests that organizational anomie (OA) acts as a moderator of that link, and thus OA interacts with unfavorable...
Persistent link: https://www.econbiz.de/10014974026
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The effect of customer orientation on frontline employees job outcomes in a new public management context
Rod, Michel; Ashill, Nicholas J. - In: Marketing Intelligence & Planning 28 (2010) 5, pp. 600-624
Purpose – This paper seeks to examine the role of customer orientation in a model of affective and behavioural job outcomes grounded in Bagozzi's reformulation of attitude theory in the new public management context of a former public sector government department that has undergone...
Persistent link: https://www.econbiz.de/10014946224
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Customers behaving badly: a state of the art review, research agenda and implications for practitioners
Fisk, Ray; Grove, Stephen; Harris, Lloyd C.; Keeffe, … - In: Journal of Services Marketing 24 (2010) 6, pp. 417-429
/methodology/approach – In reviewing recent and past advances in the study of customers behaving badly, an overview of existing research into … customers behaving badly and addressing issues of terminology and definition is provided. Thereafter, three perspectives that … negative influences on customers, employees, and service firms, there are actually some positive functions of customers …
Persistent link: https://www.econbiz.de/10014905306