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We study management practices and performance of public sector organizations in Germany. For a representative sample of municipalities, we provide survey evidence for substantial het-erogeneity in the use of structured management practices. This heterogeneity is not driven by differences across...
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We study management practices and performance in a representative sample of German municipalities, which provide the bulk of direct administrative services for citizens and firms in Germany. Surveyed municipalities differ substantially in their use of structured management practices, and this...
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, senior managers (such as the chief executive and divisional heads) played a major role in implementing new accounting … findings will have some value to both public sector managers and policy makers. …
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brought in appeared to be coincidentally similar to NPM ideals. Furthermore, senior managers (such as the chief executive and …, they will help policy makers and public sector managers in their day‐to‐day decision‐making.  …
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outcomes. Design/methodology/approach – The information was collected through a questionnaire sent to the expert managers in … high degree of involvement on the part of managers and little involvement on the part of medium‐ and street‐level staff. PM …
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