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TQM implementation through ISO 9001 : findings from Chinese construction firms in Nigeria
Babatunde, Yomi; Pheng, Low Sui - In: The TQM journal : the international review of … 27 (2015) 6, pp. 671-682
Persistent link: https://www.econbiz.de/10011507218
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Business success and corporate culture
In: Strategic Direction 30 (2014) 1, pp. 14-16
Purpose – To describe how Town Star Ltd – a leading company in the coal industry in Shanxi Province in China - combines traditional culture with modern management methods. Design/methodology/approach – Outlines the main strands of traditional Chinese thinking and explains the relevance of...
Persistent link: https://www.econbiz.de/10015013411
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Exploring the cornerstones of Wal‐mart’s success and competitiveness
Tong, Carl H.; Tong, Lee‐Ing - In: Competitiveness Review: An International Business Journal 16 (2006) 2, pp. 143-149
Sam Walton opened his first Wal‐Mart discount store in 1962. Today, Wal‐Mart is not only the world’s largest corporation but also the world’s most admired company, according to a 2003 Fortune magazine poll. Wal‐Mart is competitive and successful because it has been doing many things...
Persistent link: https://www.econbiz.de/10014702338
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Putting tools to the test:senior executives rate 25 top management tools
Rigby, Darrell K. - In: Strategy & Leadership 29 (2001) 3, pp. 4-12
Eight years ago, Bain & Company launched an annual survey to investigate the actual experience of companies that adopt leading management tools: Which tools are the most popular? How well do they work? And do they continue to deliver results over time? This article presents the answers to these...
Persistent link: https://www.econbiz.de/10015016353
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The role of value and virtues in TQM : an overview of literature
Moccia, Salvatore - In: The TQM journal : the international review of … 28 (2016) 2, pp. 216-234
Persistent link: https://www.econbiz.de/10011556892
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Total Quality Management from Theory to Practice: A Case Study
Longenecker, Clinton O.; Scazzero, Joseph A. - In: International Journal of Quality & Reliability Management 10 (1993) 5
actions can undermine even a proven total quality management (TQM) programme. For the many firms which hire outside … consultants to set up a TQM programme, makes recommendations to management to ensure its successful implementation.  …
Persistent link: https://www.econbiz.de/10014800905
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An Updated Model for Implementing a Quality and Productivity System
McLean, Gary N.; Persico, John - In: Journal of Managerial Psychology 5 (1990) 1, pp. 23-32
The Total Quality Management Process (TQMP) is outlined as a development from the original concept of Improving Quality Management Process. The model outlines how to promote more guidance and direction to the organisation involved in a quality transformation effort, the role of the steering...
Persistent link: https://www.econbiz.de/10014888271
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Out of Bedlam: Management by Quality Leadership
Price, Frank - In: Management Decision 27 (1989) 3
Possible responses to a changing world are looked at in terms of an amusing case study and analysed from the viewpoints first of total quality management (statistical process control, variables and attributes analyses, very important people) and then of marketing strategy (quality as competitive...
Persistent link: https://www.econbiz.de/10014934799
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TQM: What is Wrong with the Terminology
Zairi, Mohamed - In: The TQM Magazine 6 (1994) 4, pp. 06-08
Discusses the current confusion over the meaning of total quality management (TQM). Failure associated with TQM … implementation is often due to the failure of managers to introduce it effectively. TQM is being demanded by customers, even in …. There is a need to develop more university and college courses on TQM and related areas. In Japan, the philosophy of TQM is …
Persistent link: https://www.econbiz.de/10015033355
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How to Sustain the Total Quality Management Process after the First 12 Months
Lund, Klaus; Thomsen, Claus - In: The TQM Magazine 6 (1994) 5, pp. 47-49
Describes symptoms of a TQM process not working. From eight years experience working with TQM in the service industries …, an 11‐point plan has been devised for sustaining the TQM process after the first 12 months  …
Persistent link: https://www.econbiz.de/10015033371