Automotive robotics R&D and application developments concentrate on methods, tools, and procedures, that enable industry leaders to reduce cost, whilst simultaneously increase quality and productivity. Furthermore, in particular in the USA, manufacturing and assembly system, plant security,...

Most methods of reliability analysis of cold standby systems assume that the precise probability distributions of the component times to failure are available. However, this assumption may be unreasonable in a wide scope of cases (software, human‐machine systems). Therefore, the imprecise...

Quality management, by means of total quality management (TQM), is considered to foster organisational performance characterised by competitiveness and long‐term profitability. Since the benefits of quality management cannot be achieved without the sustained performance of equipment affecting...

To succeed, service businesses must offer their customers high‐quality, reliable service. However, many of the characteristics that make services unique also make it difficult to ensure consistently correct performance. To promptly identify and correct errors when they occur, service managers...