Sony, Michael; Naik, Subhash; Therisa, K.K. - In: International Journal of Quality & Reliability Management 36 (2019) 3, pp. 420-436
Purpose: Lean Six Sigma (LSS) has been one of the most widely used quality improvement initiatives over the last decade. However, the success rate of LSS is dismally poor, and most organizations discontinue LSS initiatives prematurely. The purpose of this paper is to answer the question why do...