Shipbuilding has been slow to adopt TQM practices, but the author argues that recession is forcing the industry to … the various departments involved. Suggests ways in which shipbuilding can embrace the TQM philosophy, including management …. Concludes that the time has come for shipbuilding to explore TQM as a matter of urgency.  …

another point in common, that of focusing on customer satisfaction. Defines the dominant factors for each company′s success in …

Presents an analysis of a recent survey in The TQM Magazine entitled “Total Quality ‐ the formula for success”. States … that companies which successfully practice TQM share the following characteristics: an emphasis on tangible results; an …

. Notes that the adoption of a TQM policy over the last few years has been seen as the next step in maintaining and improving …

different from traditional involvement – being a holistic, multi‐faceted construct; based on distinctive TQM principles; and … improvement teams and/or quality project teams) have been used interchangeably in the TQM literature, indicating that these …

cultural elements, and the presence of TQM reengineering. The success of process improvement through either TQM or …This study explores organizational culture by examining the relationship between total quality management (TQM) and …

there has been a slow change over from quality control (QC) to total quality management (TQM). Research limitations …