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Page, Richard; Curry, Adrienne - In: The TQM Magazine 12 (2000) 1, pp. 11-18

reality has been a selective, if not cynical, use of tools and language. Points out that successful TQM initiatives abound and …

Persistent link: https://www.econbiz.de/10015032866

Overview of the quality movement in the South Pacific islands

Djerdjour, Mohamed - In: The TQM Magazine 12 (2000) 1, pp. 62-66

Presents a brief assessment of the quality movement in Fiji, which has the largest economy in the South Pacific islands. Relates the history of the beginning of the movement, then presents the means used by Fiji to introduce the quality movement in the country by the creation of the FNTC, the...

Persistent link: https://www.econbiz.de/10015032867

The impact of ISO 9000 and TQM on best practice/performance

Prabhu, Vas; Appleby, Alex; Yarrow, David; Mitchell, Ed - In: The TQM Magazine 12 (2000) 2, pp. 84-92

Companies, irrespective of size or sector, often use ISO 9000 and TQM as a route to world class status. The aim of this …

Persistent link: https://www.econbiz.de/10015032873

Quality management approach in China

Zhang, Zhihai - In: The TQM Magazine 12 (2000) 2, pp. 92-105

, and employees does not improve, it is very difficult for the country to improve product quality. …

Persistent link: https://www.econbiz.de/10015032874

Re‐thinking TQM: toward a framework for facilitating learning and change in construction organizations

Love, Peter E.D.; Li, Heng; Irani, Zahir; Holt, Gary D. - In: The TQM Magazine 12 (2000) 2, pp. 107-117

Organizations in the construction industry have eschewed implementing TQM practices because short‐term benefits are … performance improvements, the path to its implementation is incremental. Therefore, organizational change should be viewed as a …‐engineering initiatives, they should re‐address their existing approaches to quality, so that an adaptive learning TQM culture can be …

Persistent link: https://www.econbiz.de/10015032875

QS 9000 registration for lean manufacturing

Bramorski, Tom; Madan, Manu S.; Motwani, Jaideep - In: The TQM Magazine 12 (2000) 4, pp. 275-283

ISO 9001, QS 9000 and TQM. We also analyze the costs and benefits from quality system certification and present practical … experiences of selected US automotive suppliers related to the development and implementation of ISO 9001 and QS 9000 requirements. …

Persistent link: https://www.econbiz.de/10015032890

An integrated approach to problem solving: linking K‐T, TQM and RCA to TPM

Finlow‐Bates, Terry; Visser, Bert; Finlow‐Bates, … - In: The TQM Magazine 12 (2000) 4, pp. 284-289

Successful total quality management (TQM) is dependent on first class problem solving. Numerous techniques have been … created to help the TQM practitioner along the problem solving journey. However, it can be very difficult to decide which of … own limited toolbox. Three of the strongest groups of tools are “the seven simple tools of TQM”, “the four thinking models …

Persistent link: https://www.econbiz.de/10015032891

Three leafed clover?: TQM, organisational excellence and business improvement

McAdam, Rodney - In: The TQM Magazine 12 (2000) 5, pp. 314-320

found to be most prominent in the current discourse, namely TQM, organisational excellence and business improvement. These … that TQM has an established theoretical base on which enabling practice can be established. Dilution of this term could … TQM journey and is composed of contributions from various management discourses. There appears to be an emerging dynamic …

Persistent link: https://www.econbiz.de/10015032895

ISO 9000 – 2000 version: implications for applicants and examiners

Laszlo, George P. - In: The TQM Magazine 12 (2000) 5, pp. 336-339

The 2000 version of ISO 9000 is very exciting for quality practitioners because it embraces the principles of quality management that have received wide acceptance because of the publicity of the various National Quality Awards that are models based on these tenets. However, there are potential...

Persistent link: https://www.econbiz.de/10015032898

Employee involvement and quality management

Sun, Hongyi; Kee Hui, Ip; Tam, Agnes Y.K.; Frick, Jan - In: The TQM Magazine 12 (2000) 5, pp. 350-354

positively correlated with total quality management (TQM) enablers; EI is positively correlated with improvements in business … performance; EI positively influences the contribution of TQM to the improvement of business performance; EI is marginally related … be incorporated into TQM and ISO 9000 registration. Implications for practice and future research are also discussed. …

Persistent link: https://www.econbiz.de/10015032900