The University Industrial Centre of The University of Hong Kong passed its ISO 9001 certification audit in November 1997. This is believed to be the first department of a university in Hong Kong which has acquired the ISO 9001 certified status. Discusses the reasons for the Centre to implement...

Purpose – This paper aims to explore how management approaches are adopted in the modern Chinese business environment. Design/methodology/approach – A questionnaire survey was conducted among the companies based in Hong Kong with manufacturing processes in China and supplying their products...

A comprehensive survey was conducted with a view to identifying the benefits derived by ISO 9000 certified companies in Hong Kong. It is generally agreed that the certification helps the companies to improve quality in terms of work procedures, product and service quality, team spirit,...