A large multi‐national Engineering company, with production facilities in the UK, recently undertook a study into the possibility of using Group Technology in a proposed “focused factory” for the manufacture of transmission gears and shafts. This paper briefly describes the reasons for...

The majority of make or buy decisions are invoked in the name of “cost”, but the two case studies outlined in this paper demonstrate that cost is only one of a multitude of criteria which managers need to evaluate in this strategic decision. Also highlighted are the difficulties in...

Without a formulated quality management policy and a direct lead from the chief executive, companies are unlikely to be able to effectively co‐ordinate quality‐related decision making; consequently, the approach to quality tends to be inspection orientated. Results of a study on how...

What constitutes a success, survivor, or failure regarding UK quality circle programmes, is not a clear‐cut issue, according to results from four questionnaire‐based surveys carried out by the Department of Management Sciences at UMIST, 1982–4. It is an open question whether some quality...

In recent times data processing systems have become increasingly powerful and rapid advances have been made in machining and processing technologies. Growth in materials requirements planning (MRP) and computer‐aided design (CAD) has developed in parallel but independent of the advanced...

The development of a method of planning for computer‐integrated manufacture (CIM) used within Eaton Corporation (Truck Components Europe) which produces complex engineering products is described. The method relies heavily on a model of CIM as the basis for planning. Different types of models...

A recent research project on white collar quality circles in manufacturing industry was carried out because previous research at UMIST indicated that white collar circles were more difficult to set up and sustain. The study involved interviews in eleven companies which had or had had white...

In every manufacturing company, irrespective of size, product and other variables, management are constantly involved in quality‐related decisions which have a direct effect on product quality. An analytical method is described for assessing an organisation's approach to quality management. On...

Work carried out to develop a quality improvement programme in a customised manufacturing situation is reported on. There were many influences on the host company that made quality improvement desirable. These included initiatives such as the United Kingdom′s National Quality Campaign, the...

This monograph presents some findings, based on four pieces of work funded by the Department of Trade and Industry, on the influence of the National Quality Campaign on UK industry. Amongst the main conclusions are that the campaign material has been relatively successful in reaching its prime...