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A Review of the Literature On...
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TQM
14
Quality
12
ISO 9000
6
United Kingdom
5
Costing
4
Quality Control
4
Quality management
4
Self‐assessment
4
Continuous improvement
3
Implementation
3
Internet
3
Kaizen
3
Literature
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2
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2
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2
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2
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2
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2
E‐commerce
2
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2
Japanese management styles
2
Manufacturing
2
Organisational Decision Making
2
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2
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2
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2
Total quality management
2
Western Europe
2
Baldrige Award
1
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1
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1
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1
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Undetermined
68
Free
3
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Article
140
Book / Working Paper
3
Type of publication (narrower categories)
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review-article
27
research-article
23
case-report
9
review
4
conceptual-paper
3
viewpoint
1
Language
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Undetermined
76
English
67
Author
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Dale, B.G.
143
Williams, A.R.T.
14
McQuater, R.E.
8
Boaden, R.J.
7
Harte, H.G.
7
Lascelles, D.M.
6
Cox, J.
5
Wilkinson, G.
5
Zairi, M.
5
Hayward, S.G.
4
Kehoe, D.F.
4
Roden, S.
4
Wilcox, M.
4
Williams, R.T.
4
Yang, J.B.
4
van der Wiele, A.
4
Carter, G.
3
Duffy, G.
3
Guerrier, Y.
3
Kolb, F.
3
Lee, R.G.
3
Luzon, D.M.
3
Patel, S.
3
Peters, A.J.
3
Rogerson, J.H.
3
Rooney, E.M.
3
Schmidt, A.
3
Shaw, P.
3
Sherwood, K.F.
3
Siow, C.H.R.
3
Spring, M.
3
Thiagaragan, T.
3
Wallace, M.
3
Wiele, A.van der
3
Ahmed, A.M.
2
Armitage, H.
2
Bamber, L.
2
Bunney, H.S.
2
Cook, E.
2
Cunningham, M.T.
2
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Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
3
Published in...
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The TQM Magazine
19
The TQM magazine : the international bi-monthly for total quality management
16
International Journal of Operations & Production Management
12
Managing service quality : MSQ ; an international journal
10
Total quality management
10
International Journal of Quality & Reliability Management
7
Business Process Management Journal
6
International journal of quality & reliability management
6
International Journal of Physical Distribution & Materials Management
5
Industrial Management & Data Systems
4
Leadership & Organization Development Journal
4
Measuring Business Excellence
4
Operations research, Management science : OR MS ; the international literature digest
4
Production planning & control : PPC
4
Quality management journal : QMJ
4
International journal of production economics
3
Industrial management & data systems
2
International journal of production research : American Institute of Industrial Engineers ; Society of Manufacturing Engineers
2
International journal of purchasing and materials management
2
International journal of technology management : IJTM
2
Management Decision
2
Research Paper / Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
2
European quality : the official journal of the European Organization for Quality
1
Inaugural Address
1
International Journal of Manpower
1
International Journal of Quality Science
1
International journal of project management : the journal of The International Project Management Association
1
Journal of general management
1
Journal of quality in maintenance engineering : JQME
1
Managerial Auditing Journal
1
Omega
1
Omega : the international journal of management science
1
Personnel Review
1
Quality and reliability engineering international
1
The service industries journal
1
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OLC EcoSci
72
Other ZBW resources
67
RePEc
4
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41
The Role of Purchasing in Design: A Study in the British Defense Industry
Guy, S.P.
;
Dale, B.G.
- In:
International journal of purchasing and materials management
29
(
1993
)
3
,
pp. 26-31
Persistent link: https://www.econbiz.de/10006413098
Saved in:
42
The Key Features of Japanese Total Quality Control
Dale, B.G.
- In:
Quality and reliability engineering international
9
(
1993
)
3
,
pp. 169-178
Persistent link: https://www.econbiz.de/10006413445
Saved in:
43
An examination of the ISO 9001:2000 standard and its influence on the integration of management systems
Wilkinson, G.
;
Dale, B.G.
- In:
Production planning & control : PPC
13
(
2002
)
3
,
pp. 284-297
Persistent link: https://www.econbiz.de/10007167844
Saved in:
44
Doctoral TQM research: a study of themes, directions and trends
Zain, Z.Mohd
;
Dale, B.G.
;
Kehoe, D.F.
- In:
Total quality management
12
(
2001
)
5
,
pp. 599-610
Persistent link: https://www.econbiz.de/10007170916
Saved in:
45
Quality - Why do organisations still continue to get it wrong?
Dale, B.G.
;
Wiele, A.van der
;
Williams, A.R.T.
- In:
Managing service quality : MSQ ; an international journal
11
(
2001
)
4
,
pp. 241-248
Persistent link: https://www.econbiz.de/10007171783
Saved in:
46
Total quality management and theory: An exploratory study of contribution
Dale, B.G.
;
Y-Wu, P.
;
Zairi, M.
;
Williams, A.R.T.
;
Van …
- In:
Total quality management
12
(
2001
)
4
,
pp. 439-450
Persistent link: https://www.econbiz.de/10007171919
Saved in:
47
Research and concepts - Service quality and e-commerce: An exploratory analysis
Cox, J.
;
Dale, B.G.
- In:
Managing service quality : MSQ ; an international journal
11
(
2001
)
2
,
pp. 121-131
Persistent link: https://www.econbiz.de/10007173355
Saved in:
48
Lean production: a study of application in a traditional manufacturing environment
Bamber, L.
;
Dale, B.G.
- In:
Production planning & control : PPC
11
(
2000
)
3
,
pp. 291-298
Persistent link: https://www.econbiz.de/10007181153
Saved in:
49
Lean production: a study of application in a traditional manufacturing environment
Bamber, L.
;
Dale, B.G.
- In:
Production planning & control : PPC
11
(
2000
)
3
,
pp. 291-298
Persistent link: https://www.econbiz.de/10007181193
Saved in:
50
Customer complaints handling system: Key issues and concerns
Lam, N.W.W.
;
Dale, B.G.
- In:
Total quality management
10
(
1999
)
6
,
pp. 843-852
Persistent link: https://www.econbiz.de/10007185749
Saved in:
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