There is a vast literature on Total Quality Management (TQM), one of the most influential management concepts … introduced during the twentieth century. In the TQM literature, there are multiple conflicting views on TQM’s historical … popularity trajectory. In the past, commentators have debated whether TQM represents a lasting trend, or instead should be …

Purpose – The manufacturing community has embraced the concept of total quality management (TQM) but little research … quality measures and recommendations for appropriate TQM practices. This article adopts meta‐analysis approach to study issues … concerning reliability of TQM measures and find consensus on the relationship between TQM practices and organizational …