CIRC’s report, released in 2001, recommended many improvement measures related to total quality management (TQM) principles …Purpose – In 2000, the Hong Kong Government commissioned the Construction Industry Review Committee (CIRC) to provide a … moderately high level of application of TQM principles, reflecting a moderately high achievement in implementing the CIRC …

) quality costs have been found to be unsuitable for the construction industry, although they may be successful in the … but the quality costs of a particular process. It is simple and more feasible to be applied in construction projects and … paper describes two case studies using the PCM to capture quality costs on two construction projects. The case studies …

management. According to ISO 9001:2015 developed for Quality Management System the type and range of control to be applied to the … company suppliers. Our paper analyses the following factors: quality management level of suppliers, offered price of the … construction process or product and time of construction process realisation. Using the multi-criterion optimising method and …

employees are more motivated by the technical aspects of TQM, such as reducing quality losses and continuous improvement. On the …A survey instrument based on the fundamental concepts of TQM in BS 7850 was developed to measure employees’ motivation … and behaviour towards practising TQM in Hong Kong. Principle‐component factor analysis was employed to analyse the data …

Hong Kong con-struction contractors and conducts a scientific study of a Hong Kong based contractor organization which …The survival and sustainable development of construction contractors depends on their own capacity as well as their … ability to cope with the ever changing environment. Hong Kong was once a large construction market by the world standards; but …