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Testing the dimensionality of the quality management construct

Elshaer, Ibrahim A.; Augustyn, Marcjanna M. - In: Total quality management & business excellence : an … 27 (2016) 3/4, pp. 353-367

Persistent link: https://www.econbiz.de/10011558680

Competing models of quality management and financial performance improvement

Augustyn, Marcjanna M.; Elshaer, Ibrahim A.; Akamavi, … - In: The service industries journal 41 (2021) 11/12, pp. 803-831

Persistent link: https://www.econbiz.de/10012623975

Direct effects of quality management on competitive advantage

Elshaer, Ibrahim A.; Augustyn, Marcjanna M. - In: International journal of quality & reliability management 33 (2016) 9, pp. 1286-1310

Persistent link: https://www.econbiz.de/10011607079

Coping with resource scarcity: the experience of UK tourism SMEs

Augustyn, Marcjanna M. - In: Small firms in tourism: international perspectives, (pp. 257-275). 2004

Persistent link: https://www.econbiz.de/10003226521

Impacts of activity-based costing on organizational performance : evidence from Thailand

Vetchagool, Witchulada; Augustyn, Marcjanna M.; Tayles, Mike - In: Asian Review of Accounting 28 (2020) 3, pp. 329-349

Purpose: To extend the limited yet conflicting results of prior studies, this paper hypothesizes and statistically tests alternative, structurally different models of likely positive impacts of activity-based costing (ABC) on organizational performance (OP). It also tests moderating effects of...

Persistent link: https://www.econbiz.de/10012274848

Quality and yield management in tourism businesses

Dewhurst, Peter D.; Augustyn, Marcjanna M. - In: The business of tourism management, (pp. 227-245). 2006

Persistent link: https://www.econbiz.de/10003272838

Capability-based growth: the case of UK tourism SMEs

Augustyn, Marcjanna M.; Pheby, John - In: Tourism SMEs, service quality, and destination …, (pp. 87-107). 2005

Persistent link: https://www.econbiz.de/10003122538

Tourism destination quality : attributes and dimensions

Seakhoa-King, Arthur; Augustyn, Marcjanna M.; Mason, Peter - 2020

Tourism Destination Quality: Attributes and Dimensions presents new research on tourism destination quality. It is based on results from the first major empirical study (the TDQ study) that examined what tourists associate with tourism destination quality. It explains why respondents strongly...

Persistent link: https://www.econbiz.de/10012415359

ISO 9000, activity based costing and organizational performance

Witchulada Vetchagool; Augustyn, Marcjanna M.; Tayles, Mike - In: Total quality management & business excellence 32 (2021) 3, pp. 265-288

Persistent link: https://www.econbiz.de/10012423584

Performance of tourism partnerships: a focus on York

Augustyn, Marcjanna M.; Knowles, Tim - In: Tourism management : research, policies, practice 21 (2000) 4, pp. 341-352

Persistent link: https://www.econbiz.de/10006838716