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Critical factors for effective implementation of ISO 9001 in SME service companies

Psomas, Evangelos L.; Fotopoulos, Christos V.; … - In: Managing service quality : MSQ ; an international journal 20 (2010) 5, pp. 440-457

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Assessing the critical factors and their impact on the effective implementation of a food safety management system

Fotopoulos, Christos V.; Kafetzopoulos, Dimitrios P.; … - In: International journal of quality & reliability management 26 (2009) 9, pp. 894-910

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Core process management practices, quality tools and quality improvement in ISO 9001 certified manufacturing companies

Psomas, Evangelos L.; Fotopoulos, Christos V.; … - In: Business process management journal 17 (2011) 3, pp. 437-460

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The impact of ISO 9001 effectiveness on the performance of service companies

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The impact of employees' attributes on the quality of food products

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Critical factors for effective implementation of ISO 9001 in SME service companies

Psomas, Evangelos L.; Fotopoulos, Christos V.; … - In: Managing service quality : MSQ ; an international journal 20 (2010) 5, pp. 440-458

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The impact of ISO 9001 effectiveness on the performance of service companies

Psomas, Evangelos L.; Pantouvakis, Angelos; … - In: Managing service quality : MSQ ; an international journal 23 (2013) 2, pp. 149-164

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Core process management practices, quality tools and quality improvement in ISO 9001 certified manufacturing companies

Psomas, Evangelos L.; Fotopoulos, Christos V.; … - In: Business process management journal 17 (2011) 3, pp. 437-461

Persistent link: https://www.econbiz.de/10009164376

Core process management practices, quality tools and quality improvement in ISO 9001 certified manufacturing companies

Psomas, Evangelos L.; Fotopoulos, Christos V.; … - In: Business Process Management Journal 17 (2011) 3, pp. 437-460

Purpose – The purpose of this paper is to determine, first, the level to which ISO 9001 certified manufacturing companies adopt process management and improve quality, second, the latent factors of process management and quality improvement, and finally, the relationships between the latent...

Persistent link: https://www.econbiz.de/10014687894