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A structural analysis of the EFQM model : an assessment of the mediating role of process management

Suárez, Eva; Roldán, José L.; Calvo-Mora, Arturo - In: Journal of business economics and management 15 (2014) 5, pp. 862-885

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Approaches and strategies of Pune auto component SMEs for excellence

Baporikar, Neeta; Deshpande, M. V. - In: Journal of science and technology policy management : JSTPC 6 (2015) 2, pp. 114-126

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Benchmarking as a measure of competitiveness

Krishnamoorthy, Bala; D'Lima, Christine - In: International journal of process management and … 4 (2014) 3, pp. 342-359

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The relationship between quality-excellence management and innovation : a bibliometric literature review

Carvalho, Gustavo Dambiski Gomes de; Resende, Luis Mauricio - In: International journal of productivity and quality … 34 (2021) 4, pp. 539-560

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HR practices, affective commitment and creative task performance : a review and futuristic research agenda

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Analysis of the interrelationships between enablers and results in King Abdullah II award for excellence model

Rawabdeh, Ibrahim; Arafah, Mazen; Mustafa, Mohannad Mousa - In: Benchmarking : an international journal 29 (2022) 3, pp. 931-962

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The causal structure of the excellence model for work units

Joshaghany, Morteza; Saghaei, Abbas; Setak, Mostafa - In: Total quality management & business excellence 32 (2021) 9, pp. 1005-1022

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Leadership as a determinant of EFQM excellence : model implementation in Slovenian higher education institutions

Pungeršek, Maja; Maletič, Matjaž; Maletič, Damjan; … - In: Managing global transitions : international research journal 18 (2020) 1, pp. 45-66

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35 years of excellence, and perspectives ahead for excellence 4.0

Carvalho, André M.; Sampaio, Paulo; Rebentisch, Eric S.; … - In: Total quality management & business excellence 32 (2021) 11, pp. 1215-1248

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Framework on performance management in automotive industry : a case study

Lascu, Elena; Severin, Irina; Lascu, Florina Daniela; … - In: Journal of risk and financial management : JRFM 14 (2021) 10, pp. 1-20

The purpose of this research is to identify the risks and deficiencies that affect the performance of companies that provide vehicle after-sales services. Thus, this paper highlights the results of a comparative study based on a questionnaire conducted at the level of six brands in the...

Persistent link: https://www.econbiz.de/10012745353