Small and medium enterprises (SMEs) continue to contribute to economic growth in the US. While several SMEs operate in the demand chain, little research exists on how these businesses compete in this chain. Specifically, what are the capabilities of SMEs that can add not only customer value, but...

Purpose – Although end‐user computing (EUC) training has received significant attention among academics and practitioners, the effective transfer of trained EUC skills is a relatively neglected issue. Analysis of factors affecting the EUC transfer process will aid in understanding and...

Purpose: The purpose of this paper is to investigate the social responsibility approaches of six small and medium-sized enterprises (SMEs) in Argentina and their definitions of corporate social responsibility (CSR). Design/methodology/approach: This is an exploratory, qualitative study and part...