1. Changing work in a changing world -- 2. Drivers for smart flexibility -- 3. Developing a strategic approach -- 4. Building the business case for smart flexibility -- 5. Who can work flexibly? -- 6. Workplaces -- 7. Technologies -- 8. Developing a smart flexibility culture -- 9. Managing the...

Chapter 1: Overview and BackgroundChapter 2: Fundamental Principles for Inclusive, Empathetic and Relational Supervisor Chapter 3: Understanding Working with Teams and Groups Chapter 4: Understanding Communication Chapter 5: Understanding Human Resources and StaffingChapter 6: Understanding...

chapter 1 Understanding the link between people management and organisational performance -- chapter 2 Culture and values -- chapter 3 Intended HR practices -- chapter 4 Bringing practices to life: The vital role of front line managers -- chapter 5 Employees perceptions, attitudes and...