Johnson, Robin D.; Thurston, Elizabeth K. - In: Leadership & Organization Development Journal 18 (1997) 2, pp. 64-73
creative potential of their workforce. Like total quality management (TQM) and re‐engineering, empowerment has become a 1990s … mantra. Yet empowerment in practice is more than just a current buzzword: it is a significant leadership challenge. To … confront this challenge, we have developed the Empowerment Strategy Grid, an assessment tool which can help companies avoid the …