Purpose – The purpose of this paper is to discuss how managers use knowledge when making ICT investment decisions. ICT investments are complex processes and also have strategic implications for organizations. The focus of the study is to reveal how the organizational process of knowledge...

Purpose – The purpose of this paper is to report upon a doctoral thesis within the context of temporary project organisations that was driven by the question: “what really influences decision makers when considering whether or not to adopt an innovation?” This paper describes the...

Purpose – The purpose of this study is to examine and to compare the most utilized information technology (IT) investment decision methods between hotels with centrally managed IT, and hotels with locally managed IT. Design/methodology/approach – The empirical data were collected via a...

Purpose – The purpose of this paper is to aim to quantitatively evaluate the importance of ICTs for sustainable development. A hypothesis about the criticality of ICTs to sustainable development has been tested. The consequences of other ICT elements on knowledge management also have been...

Purpose – Hype about information and communication technology (ICT) emphasizes potential positive outcomes; while enabling factors are under‐emphasized and potential negative outcomes are excluded. The purpose of this paper is to broaden the framing of ICT to include enabling factors and...

Purpose – The purpose of this paper is to clarify how IT managers' decision styles affect their evaluation of information technology. Design/methodology/approach – Four different decision styles were assessed in a leadership test directed towards IT managers. Each style included two...

Purpose – Decision‐making in early stages of technology‐based service (TBS) innovation projects proves to be challenging. Current failure rates in service innovation are high, while the investments in innovation projects are substantial. Research suggests that enhancing decision‐making...

Purpose – The purpose of this paper is to present the findings of empirical research and focus on specific aspects of the data that relate to the concept of the “information rich and information poor”. Design/methodology/approach – Exploratory in nature and as such utilises an...