Zhang, Yu; Chen, Kuo Lane; Lee, Huei; Yang, Jiaqin - In: International Journal of Electronic Finance 6 (2012) 3/4, pp. 219-238
This paper investigates how the size and type of financial intermediaries affect the adoption of online banking features. One hundred and ten commercial banks, savings banks and credit unions of different sizes, and state coverage were studied. Service feature ranges from basic services such as...