Purpose With the rising concern of safety, health and environmental performance, eco-labeled product and service are becoming more and more popular. However, the long and complex process of eco-labeling sometimes demotivates manufacturers and service providers to be certificated. The purpose of...

Purpose: The purpose of this paper is to analyze cloud reviews according to the end-user context and requirements. Design/methodology/approach: propose a comprehensive knowledge base composed of interconnected Web Ontology Language, namely, modular ontology for cloud service opinion analysis...