Purpose – Multinationals have always needed an operating model that works – an effective plan for executing their most important activities at the right levels of their organization, whether globally, regionally or locally. The choices involved in these decisions have never been obvious,...

Purpose – To explore the implications of the fundamental forces that are reshaping the competitive playing field in Asia and the strategies required to win in the future. Design/methodology/approach – The paper is draws on detailed fieldwork and consulting assignments with Asian companies,...

Purpose – Despite close to two decades of foreign direct investment (FDI) in China, and the country's enormous market potential, most US and European multinational corporations (multinationals) have never made a profit in that country. The distribution of profits among multinationals also...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...

Purpose – Business leaders can apply key messages as early as today to begin aligning business operations with business strategy to strengthen sustainability. Principles can be applied at all levels in any organization, from the entire enterprise down to discreet product or service offerings....

A structured approach to process improvement is described in the context of the human resources division of a UK police force. The approach combines a number of established techniques of process improvement such as the balanced scorecard and process mapping with a scoring system developed to...

Purpose – This paper seeks to examine empirically from a contingency perspective the influence of business strategy on the relationship between operations strategy and business results. Design/methodology/approach – Analysis is carried out on a sample of 76 Spanish ceramic tile firms. Data...

Purpose – Organisational trust is analysed through observation of operations or strategic prescription. The management and project management literature is largely prescriptive. The purpose of this paper is to examine the role and potential of strategic trust development and management to...