Purpose – The purpose of this paper is to demonstrate object‐oriented (OO) features in a language, suitable for artificial intelligence (AI), which will execute in a web environment. Earlier researchers have claimed that such a possibility will pave the way for better enterprise systems of...

Purpose – The purpose of this paper is to identify practical activities that are essential for managing enterprise resource planning (ERP) implementation projects and that answer to the expectations of the widely recognized critical success factors (CSFs). Design/methodology/approach – This...

Purpose – The purpose of this paper is to understand whether differences also exist between managers and end‐users regarding critical success factors (CSFs) of enterprise resource planning (ERP) systems implementation in China as well as among the counterparts in US and Chinese companies....

Purpose – Enterprise resource planning (ERP) systems have become imperative for companies in order to be competitive in a turbulent and highly competitive business environment. Unfortunately, the success rate of ERP implementations is very low, which was cited in many researches and a majority...

Purpose – The role of business process re‐engineering (BPR) in implementing enterprise resource planning (ERP) systems is of paramount importance. A variety of approaches are used for such re‐engineering as the best‐fitting ERP solution can only give a maximum of 80 percent fit with the...

Purpose – Requirements management has become a challenge for new product development (NPD) as products are getting increasingly complicated and customer segments more fragmented. The purpose of this paper is to provide new ideas for improving requirements management in the information and...

Purpose – Enterprise resources planning (ERP) systems often produce intangible benefits and implementation problems related to social and human factors. Implementing an enterprise system in an organization is a complex process. ERP evaluation should treat the human and social effects and the...

Purpose – The purpose of this paper is to help managers to successfully plan, implement, and operate enterprise resource planning (ERP) projects using a risk management framework. Design/methodology/approach – This paper adopted a combined literature review and case study method. Using...

Purpose – The purpose of this paper is to present an integrative and detailed review of the critical factors that cause enterprise resource planning (ERP) implementation failures, based on an in‐depth literature review (1997‐2009). Design/methodology/approach – Keywords relating to the...

Purpose – The paper aims to provide a comprehensive overview of business processes (BPs) literature by identifying and discussing key BP‐related research themes and suggesting directions for future research. Design/methodology/approach – Latent semantic analysis was used to analyze the...