Hoogervorst, Jan; van der Flier, Henk; Koopman, Paul - In: Journal of Managerial Psychology 19 (2004) 3, pp. 288-311
Organisations engage in explicit and intentional communication with employees in various ways. However, communication will not be received in a “neutral” context. Employees operate in an organisational (or behavioural) context determined by the organisational culture, structures and systems,...