van Nattem, Ronald; Proveniers, Adri - In: Journal of Corporate Real Estate 14 (2012) 2, pp. 121-133
Purpose – Total outsourcing is now a common strategy for delivery of building maintenance and facilities services. Standing on the cross roads of “vanish or reinvent oneself” the Maintenance and Control Division of the corporate real estate management (CREM) Service of the Eindhoven...